Our client is an international IT solution company, specialising in CRM and ERP implementation. As their company is expanding, they are now inviting a CRM Solution Manager to join their CRM team.

about the job.

Be responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures
Handle solution design, implementation of technology and creative business solutions for iconic brands
Take the lead on projects, solving some of the most exciting problems
Collaborate with amazing digital experts across disciplines to innovate and create great solutions.
Be expert in the Digital Marketing domain and have deep understanding of the CRM solutions(Microsoft Dynamic CRM)
Formulate innovative international marketing strategies and generate sales leads;
Account manage and develop the CRM system- CRM to facilitate the growing visitor base

skills & experiences required.

Bachelor or above in Computer Science or related discipline
Minimum experience of 5 years of experience in project management with focus on CRM platform development and/or maintenance
Strong in business strategic planning and execution with focus on CRM area
Experience in IT tools and vendor sourcing, with focus on data analytics and CRM applications
Experienced in any CRM platform - Salesforce, Dynamics CRM/ 365, SAP CRM, SugarCRM etc.
Experienced in team leading is a plus
Strong in project and stakeholders management
Fluent communication skills in Cantonese, English and Mandarin